Job Description:
- Prepare patient forms ahead of their scheduledappointments for easy access when
they arrive
- Greeting clients and patients in a professional manner asthey enter and leave the clinic
- Checking in patients as they arrive for appointments.
- Answering multi-line telephone, scheduling appointmentsand taking accurate
messages
- Checking emails/texts and replying to clients'emails/texts in a timely manner
- Maintaining a clean and organized work environment andhelping other staff members
when needed
- Proper record keeping, accurately entering patient andclient information into Clinic
HQ software
- Fax/scan/email records to referring veterinarians asrequested
- Attaching scanned documents into correspondingpatients' chart
- Closing at the end of the day
- Checking out clients and processing payments and printinginvoices
- Must be able to work Monday – Friday 8:00 a.m. -5:00 p.m.
Experience and Skills:
- Minimum of 2 years’ experience as a scheduler/receptionistfor a busy veterinary or
medical practice
- Minimum of High School diploma or GED
- Knowledge of veterinary clinic procedures andterminologies
- Physical fitness to carryout physical activities
- Computer skills, Microsoft office (Word, Excel), Adobe,email
- Ability to relate with customers in a friendly andprofessional manner
- Ability to multitask
- Excellent phone etiquette
- Exceptional organizational skills
- Must communicate and work well in a team / group setting
- Spanish speaking a plus
- Pay based on experience
Benefits:
- Paid Time Off
- Holiday pay
- Employee Discount
- Voluntary supplementary benefits (AFLAC)